Reminder to complete module 3

Hello ,Learn the basics of customer service in Module 3 of the Stanbic IBTC Sponsored FATE eLearn Course: Innovate. Create. Build. This module has 4 video lessons with downloadable workbooks, and graded quizzes. The lessons are listed below:

1. What is Customer Service?

2. Identifying Customer Touchpoints in the Business

3. Attracting and Retaining your Customers

4. Using Last Technique as an Effective Customer Service Tool

, devote some time and learn how excellent customer service can help you acquire new customers and retain existing ones.As a reminder, kindly ensure to complete all video lessons, quizzes and download the workbooks by tomorrow, July 27th, 2021.To download your personalized workbooks, kindly scroll down to the bottom of the page and click the download button.

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